Management And Leadership
Managing a Multigenerational Workforce
Maintaining a Cohesive Multigenerational Workforce
Managing Multigenerational Employees

Maintaining a Cohesive Multigenerational Workforce

Course Number:
amg_05_a01_bs_enus
Lesson Objectives

Maintaining a Cohesive Multigenerational Workforce

  • match typical work ethic attributes to the various generations in the workforce
  • match attributes of communication styles to each generation in the workforce
  • match generations making up the workforce to their expectations of authority
  • match types of learning and information gathering to the generations in the workforce
  • recognize strategies related to flexibility and choice when managing a multigenerational team
  • recognize strategies related to inclusivity and cohesion when managing a multigenerational team
  • identify the steps to implement a mentoring program in a multigenerational work environment

Overview/Description
To manage a multigenerational team, you need to understand the diversity of your employees and apply various strategies to divert conflict between them. If you tap into the potential of this diversity, you'll create a more productive, collaborative, and innovative work environment. In this course, you'll learn about the generational differences in approaches to work and communication. You'll also learn strategies to manage your team in a way ensures your team members feel included, respected, and supported. Additionally, you'll learn how to implement a mentoring program that takes advantage of the varying experiences and perspectives of multiple generations.

Target Audience
Managers, team leaders, business professionals, and individuals who want to develop or refine their skills for managing different workforce generations.

Managing Multigenerational Employees

Course Number:
amg_05_a02_bs_enus
Lesson Objectives

Managing Multigenerational Employees

  • match the generations with key events that helped shape their attitudes and behaviors
  • match management strategies to Baby Boomer employees' needs and expectations
  • match management strategies to Generation X employees' needs and expectations
  • match management strategies to Millennial employees' needs and expectations
  • recognize the benefits of managing Millennials effectively
  • match management strategies to Generation Z employees' needs and expectations

Overview/Description
Many influences have shaped the lives and work experiences of various generations, namely, Baby Boomers, Generation X, Millennials, and Generation Z. Because each generation has its own distinct attitudes, priorities, and work habits, managers can get the best from each generation by using strategies that recognize the differences. In this course, you'll learn about the best practices and successful techniques for managing these generational employees in the workplace.

Target Audience
Managers, team leaders, business professionals, and individuals who want to develop or refine their skills for managing different workforce generations.

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